Terms and Conditions

1.Introduction

Welcome to IDFlow Secure™. These Terms and Conditions govern your access to and use of the IDFlow Secure platform, website, applications, services, APIs, verification systems, trust services, identity services, workforce compliance services, recruitment services, business verification services, marketplace verification services, government services, population intelligence services and all related products. By creating an account, accessing or using IDFlow Secure™, you agree to be legally bound by these Terms and Conditions. If you do not agree, you may not use the platform.

2.Definitions

3.Eligibility

You must:

• Be legally capable of entering into agreements
• Provide accurate information
• Not impersonate another person or entity
• Maintain the security of your account

Parents and legal guardians may create and manage child accounts.

4.Account Registration

Users may register as:

• Citizens
• Children (through guardians)
• Businesses
• NGOs/NPOs
• Educational Institutions
• Healthcare Organisations
• Recruiters
• Employers
• Government Departments
• Municipalities
• Emergency Services

All registrations remain subject to verification. IDFlow Secure reserves the right to refuse, suspend or terminate registrations.

5.IDFlow Secure Numbers

The number remains the property of IDFlow Secure and may not be transferred, sold or assigned.

6.Verification

Verification may require:

• Identity documents
• Business registration records
• Government authorisation
• Contact verification
• Biometric verification
• Address verification
• Supporting documents

Verification may be reviewed periodically. Verification status may change based on new information.

7.Trust Status Framework

IDFlow Secure reserves the right to modify verification status at its discretion based on available information and applicable law.

8.ConsentVerify™

IDFlow Secure operates on a consent-based access model. Users control access to their information. Requests may be approved, declined or revoked. All requests are logged and auditable.

9.Identity Lock™

Users may activate Identity Lock™. Identity Lock™ may restrict certain verification activities until user approval is obtained. IDFlow Secure does not guarantee prevention of all fraud or identity misuse.

10.Marketplace Verification

The display of a verification status does not constitute a guarantee of performance, honesty or future conduct.

11.Business Verification

Businesses may be required to provide:

• Registration Numbers
• Director Information
• Website Information
• Social Media Accounts
• Tax Information
• Regulatory Information

Business verification remains subject to ongoing review.

12.Government Services

IDFlow Secure may require:

• Official authorisation
• Domain verification
• Administrative approval
• Supporting documentation

Government and municipal accounts may require additional verification.

13.Child Accounts

Child accounts remain under guardian control until ownership is transferred in accordance with platform policies. Parents and guardians are responsible for information submitted on behalf of children.

14.Privacy and Data Protection

Information is processed in accordance with:

• POPIA
• GDPR (where applicable)
• Applicable data protection legislation

IDFlow Secure is committed to protecting personal information. Additional details are available in the Privacy Policy.

15.Security

IDFlow Secure employs security measures designed to protect user information. No system can guarantee absolute security. Users remain responsible for maintaining the confidentiality of their credentials.

16.Prohibited Activities

Users may not:

• Submit false information
• Commit fraud
• Impersonate others
• Circumvent verification systems
• Attempt unauthorised access
• Misuse the platform

Violations may result in suspension, revocation or legal action.

17.Fees and Subscriptions

Certain services may require payment. Fees may be modified upon reasonable notice. Failure to pay may result in suspension of services.

18.Intellectual Property

All rights in IDFlow Secure™, including trademarks, software, systems, branding and content, remain the exclusive property of IDFlow Secure or its licensors.

19.Disclaimer

IDFlow Secure does not guarantee:

• Accuracy of third-party information
• Future conduct of verified users
• Prevention of all fraud
• Availability of services at all times

IDFlow Secure provides verification and trust services. Services are provided on an "as available" basis.

20.Limitation of Liability

To the maximum extent permitted by law, IDFlow Secure shall not be liable for indirect, consequential, incidental or special damages arising from use of the platform.

21.Termination

• Terms are breached
• Fraud is detected
• Verification fails
• Legal obligations require action

IDFlow Secure may suspend or terminate access where:

22.Changes to Terms

IDFlow Secure may update these Terms from time to time. Continued use of the platform constitutes acceptance of revised Terms.

23.Governing Law

These Terms shall be governed by the laws applicable in the jurisdiction in which IDFlow Secure operates, subject to applicable international data protection laws.

24.Contact